Shipping policy

Thank you for shopping with FurWander. We are committed to providing reliable shipping services and ensuring your order arrives safely.

1. Order Processing Time

All orders are processed within 2 business days after payment confirmation.

Please note:

Orders are not processed or shipped on weekends or public holidays.
Processing time may be extended during holidays, promotions, or unexpected circumstances.

You will receive a shipping confirmation email with tracking information once your order has been shipped.

After your order has been processed and shipped, the estimated delivery time is:

Estimated Delivery Time: 12-15 business days

Shipping Cost

Free shipping is available for orders shipped within the United States.

Delivery times may vary depending on:

Destination country;
Customs clearance;
Local carrier services;
Weather conditions or other factors beyond our control.

Orders are shipped from our fulfillment center in China.

International shipments may pass through customs before delivery.

Once your order has shipped, we will send tracking information to the email address provided at checkout.

Please allow 3-7 days for tracking information to become active after shipment.

Customers are responsible for any customs duties, taxes, or import fees that may apply according to their country's regulations.

FurWander is not responsible for delays caused by customs procedures.

Customers are responsible for providing accurate shipping information at checkout.

If incorrect information causes delivery failure or additional shipping costs, customers may be responsible for related fees.

If your order is delayed or appears to be lost, please contact us at:

Email: support@furwander.com

We will work with the shipping carrier to help resolve the issue.

FurWander Customer Support

Email: support@furwander.com